The username for the account is Shana@AcquistoRealEstate.com
please make sure you have that in correctly when you auto log in.
If you have any issues please consult Mike@AcquistoRealEstate.com with questions.
If you can't log into zoho vault-- there is support from zoho directly that can help with that or there is training video's recorded on how to use zoho vault that you can search and watch on the wiki.