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2019 Q1 Zoho Tech Updates

Topics:
  • Zoho Updates for 2019
    • Data Scrubbing
      • Just get it for missing data
      • Clean up faulty data
    • Texting within Zoho
      • 1 to 1
      • 1 to many
      • 1 to campaign
    • Re-designed email campaign using campaign module 
      • new videos getting recorded
      • agents can record their own video's 
        • at Kensington Vanguard 
        • on Monday mornings with Courtney
      • CDA system rollout overview
      • 2018 updates are rolling out-- training to come soon.
Recording: 
  • Mike Acquisto 
Notes:
  • This covers only large updates going forward.  Not minor fixes/enhancements 


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Author: Mike Acquisto   Version: 1.0   Last Edited By: Mike Acquisto   Modified: 10 Oct 2019